In short. mozeq collects the minimum needed to run your account and the Service: your email, your settings, and payment status. We do not sell your personal data. Payments are handled by third-party processors — we never see your full card details. This policy explains what we collect, why, and your choices.
This Privacy Policy explains how mozeq ("mozeq", "we", "us", "our") collects, uses, discloses, and protects information when you use the mozeq website, terminals, applications, and related services (the "Service"). It should be read together with our Terms of Use.
mozeq is a market-data terminal operated from Lahore, Pakistan. We display market data aggregated from third-party providers for informational purposes only — we do not own or originate that data, and we are not a trading, brokerage, or signals service. This policy concerns the personal information relating to your account, not the market data shown in the Service.
By using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.
| Data | Purpose |
|---|---|
| Email address | Account creation, authentication, verification, and essential communications |
| Password | Secured by our authentication provider; stored in hashed form, never in plain text |
| Display name & profile image (optional) | Personalizing your account |
| Preferences & settings | Theme, timezone, notification and alert settings, chart drawings — to sync your experience across devices |
We do not require or collect your real name, physical address, or government identification to use the core Service.
We use the information we collect to:
Where applicable law requires a legal basis, we rely on: performance of our contract with you (to provide the Service and your account); our legitimate interests (to secure, operate, and improve the Service); your consent (where specifically requested, such as optional communications); and compliance with legal obligations.
We use browser local storage and essential cookies to keep you signed in, remember your preferences, and make the Service function. These are necessary for the Service to work. We do not use local storage or cookies to sell your data or to build advertising profiles.
Third-party providers we rely on (such as authentication and payment processors) may set their own cookies as part of delivering their services. You can control cookies through your browser settings, though disabling essential cookies may prevent the Service from working properly.
Subscription payments are processed by third-party payment providers — our card payment processor and, for purchases made in our mobile apps, the Apple App Store and Google Play. When you make a payment, your payment details are provided directly to the relevant processor and are handled under their privacy policies and security standards.
We do not receive or store your full card number or complete payment credentials. We receive limited information necessary to confirm your subscription status, such as a transaction reference, plan, and payment state.
We use trusted third-party providers to operate the Service. These include, at a high level:
These providers process information only as needed to deliver their services to us and are bound by their own privacy and security obligations.
We do not sell your personal data. We share information only: with the service providers described above; when required by law, legal process, or valid governmental request; to protect the rights, safety, and property of mozeq or others; or in connection with a merger, acquisition, or sale of assets, in which case we will notify you of any change in how your information is handled.
We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal information within a reasonable period, except where we are required to retain it to comply with legal obligations, resolve disputes, or enforce our agreements.
We take reasonable technical and organizational measures to protect your information, including encryption in transit, hashed password storage, and access controls. Your account data is protected by row-level security so that it is accessible only to you. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential.
mozeq is operated from Lahore, Pakistan, and the Service runs on global cloud infrastructure, so your information may be processed and stored in Pakistan and in other countries, including where our providers operate. Where we transfer personal information internationally, we take steps to ensure it is treated consistently with this policy and applicable law.
Depending on your jurisdiction, you may have rights to: access the personal information we hold about you; correct inaccurate information; delete your information; object to or restrict certain processing; and receive a copy of your information in a portable format. You can exercise many of these directly through your account settings, or by contacting us at contact@mozeq.ai. We will respond within a reasonable timeframe consistent with applicable law.
The Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
If you have questions or requests regarding this Privacy Policy or your information, contact us at contact@mozeq.ai.